求一个英语对话文本.

求一个英语对话文本.
Imagine that the bicycle ordered online has not been received yet. Make a dialogue in pairs, one student acting as a customer and the other student acting as a customer service representative working for Tao Bao. The dialogue is expected to include the following contents: the problem, possible reasons, details and solutions. Try to use the language points you have learnt.需要一个两个人完成对话文本.时间在2分钟左右.不用太长.