英语翻译

英语翻译
因客观原因、不可预料的因素(如天气、自然灾害、交通问题等),旅游团(者)提前离开,造成游览时间缩短,作为导游该怎么处理?
(1)立即与全陪、领队商量、采取尽可能的补救措施;立即调整活动时间,抓紧时间将计划内游览项目完成;若有困难,无法完成计划内所有游览项目,地陪应选择最有代表性、最具特色的重点旅游景点,以求游客对游览景点有个基本的了解.
(2)做好游客的工作:不要急于将旅游团提前离开的消息告诉旅游团(者),以免引起大哗.待与领队、全陪制定新的游览方案后,找准时机向旅游团中有影响的游客实事求是的说明困难,诚恳地道歉,以求得谅解,并将变更后的安排向他们解释清楚,争取他们的认可和支持,最后分头做游客的工作.
(3)地陪应通知接待社计调部门或有关人员办理相关事宜,如:退饭店,退餐,退车等.
(4)给予游客适当的补偿:必要时经接待社领导同意可采取加菜、风味餐、赠送小纪念品等物质补偿的办法.如果旅游团的活动受到较大的影响,游客损失较大而引起强烈的不满时可请接待社领导出面表示歉意,并提出补偿办法.
(5)若旅游团(者)提前离开,全陪应立即报告组团社,并通知一下站接待社.
英语人气:536 ℃时间:2020-01-29 00:08:53
优质解答
(1) immediately and Quanpei leader to discuss and take remedial measures as far as possible; immediately adjust the activities of the time,losing no time to plan to visit the completion of the project; difficult if not completed plans to visit all the projects should be selected to accompany the most Representation,the focus of most unique tourist attractions,sightseeing spots for tourists in order to have a basic understanding.
(2) do a good job in the work of the visitors:Do not rush to leave the tour in advance of the tour group told the news (who),so as not to cause a huge uproar.To be with the team,Quanpei new tour program,find the time to the tour in the influential visitors that the difficulties of seeking truth from facts,sincerely apologize to seek understanding,and will change the arrangements for them to make it clear that the fight for Their recognition and support of the last visitors to do the work separately.
(3) to accompany the notice should be receiving agents to transfer account or apply for the relevant personnel-related matters,such as:retirement hotel,meals back,back,and other vehicles.
(4) to give visitors an appropriate compensation:if necessary,by the leadership of the receiving agents to agree to take Jia Cai,style meals,souvenirs,such as small donated material compensation.If the tour by the activities of the larger,more tourists losses caused strong dissatisfaction can please come forward to receiving agents to apologize for the leadership,and compensation.
(5) If the tour groups (who) leave ahead of schedule,Quanpei travel agents should be reported immediately and notify the agency about the reception station.
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