They design the right offers and experiences for the right customers.
设计正确的东西给正确的消费者
They deliver these propositions by focusing the entire company on them with an emphasis on cross-functional collaboration.
把这些给销售出去（通过多种合作）
They develop their capabilities to please customers again and again—by such means as revamping the planning process,training people in how to create new customer propositions,and establishing direct accountability for the customer experience.
发展自己的能力,满足消费者需求nice 就你了。。。。。。tks